Vertical-communications SCS 8324S Manual de usuario

Busca en linea o descarga Manual de usuario para Contestador Vertical-communications SCS 8324S. Vertical Communications SCS 8324S User Manual Manual de usuario

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Pagina 1 - DXP, DXP Plus, and FX Series

GCA70250.09 06/03 Printed in U.S.A.DXP, DXP Plus, and FX Series Digital Communications Systems Attendant Manual

Pagina 2

iv Comdial August, 03Notes

Pagina 3 - TABLE OF CONTENTS

Other Features90 Comdial August, 034. DIAL your authorization code.• To lock your telephone,1. PRESS programmed LOCK button.2. DIAL your authoriza

Pagina 4

GCA70250 Attendant ManualAugust, 03 Comdial 91• To transfer a call over an E & M tie line,1. ANSWER the incoming call.2. SELECT CONF.3. DIAL

Pagina 5

Other Features92 Comdial August, 032. PRESS line button.3. PRESS TRNS/CNF.• To drop out of a conference call between you and two outside lines (cre

Pagina 6

GCA70250 Attendant ManualAugust, 03 Comdial 933. SELECT ALL to view all entries OR DIAL digits corresponding to the letters in the name you want to

Pagina 7 - ABOUT THIS BOOK

Other Features94 Comdial August, 03• To turn the music off,1. SELECT OPTIONS.2. SELECT NEXT until the MUSIC option appears.3. SELECT MUSIC.4.

Pagina 8 - What is an Attendant?

GCA70250 Attendant ManualAugust, 03 Comdial 95• There are at least eight handset loudness levels that you can set for the current call as follows:—Wh

Pagina 9 - August, 03 Comdial iii

Other Features96 Comdial August, 037.10.2 MUTING YOUR SPEAKERPHONEBy using the MUTE button, you can block transmission of your voice to the distant p

Pagina 10

GCA70250 Attendant ManualAugust, 03 Comdial 977.12 Automatic Set RelocationIf your installer has equipped your system with automatic set relo-cation,

Pagina 11 - 1. GETTING STARTED

Other Features98 Comdial August, 03• To monitor another station at any time,1. PRESS INTERCOM.2. DIAL #03.3. DIAL extension number of telephone t

Pagina 12

GCA70250 Attendant ManualAugust, 03 Comdial 99• The IMIST module functions on a DXP system with the appropriate digital station board, but the IMIST

Pagina 13

GCA70250 Attendant ManualAugust, 03 Comdial 11. GETTING STARTEDCongratulations and thank you for using a Comdial telephone system! Your digital speak

Pagina 14

Other Features100 Comdial August, 03Notes:

Pagina 15 - 1.1.4 SETTING VOLUME LEVELS

GCA70250 Attendant ManualAugust, 03 Comdial 1018. ATTENDANT FEATURES8.1 LCD MessagesSystem users send and receive non-verbal messages for display on

Pagina 16

Attendant Features102 Comdial August, 038.1.1 LCD MESSAGE EXAMPLES • Create the LCD message “TAKE MESSAGE” and program into message location number

Pagina 17 - August, 03 Comdial 7

GCA70250 Attendant ManualAugust, 03 Comdial 103LCD Message List (* indicates default message)Msg Message TextLetter Codes (max 16 characters)01 * Back

Pagina 18 - 8 Comdial August, 03

Attendant Features104 Comdial August, 038.2 Station Enabling and DisablingYou can disable a station and make it unavailable for system use if it beco

Pagina 19 - August, 03 Comdial 9

GCA70250 Attendant ManualAugust, 03 Comdial 105• To re-enable line,—REPEAT the previous procedure.8.4 Mark Problem LineThe system installer can arra

Pagina 20 - 10 Comdial August, 03

Attendant Features106 Comdial August, 038.6 System Telephone NamingYou can assign a name that is either a personal name or a group name to each syste

Pagina 21 - August, 03 Comdial 11

GCA70250 Attendant ManualAugust, 03 Comdial 107Station Name Record Sheet(Copy this sheet if you need more record space.)ExtStation Name Letter Codes--

Pagina 22 - 12 Comdial August, 03

Attendant Features108 Comdial August, 038.7 Telephone Line NamingYou can assign names to lines to aid users in identifying the proper line to use. A

Pagina 23 - August, 03 Comdial 13

GCA70250 Attendant ManualAugust, 03 Comdial 109Line Name Record Sheet(Copy this sheet if you need more record space.)LineLine Name Letter Codes---- Sa

Pagina 24 - 14 Comdial August, 03

Getting Started2 Comdial August, 031.1.1 POSITIONING YOUR SPEAKERPHONEYou should adjust the position of the speakerphone on your desk or table to sui

Pagina 25 - 2. ANSWERING CALLS

Attendant Features110 Comdial August, 038.8 Station Message Detailed Accounting (SMDA) ReportsThe system collects detailed call activity data for all

Pagina 26 - 2.2 Answering Intercom Calls

GCA70250 Attendant ManualAugust, 03 Comdial 111As an alternative to requesting specific reports as you want them, you can request the system to genera

Pagina 27 - Answer From Any Station

Attendant Features112 Comdial August, 038.9 System Speed Dial NumbersYou can store up to 500 system speed dial numbers at your attendant telephone. T

Pagina 28 - 2.4 Holding Calls

GCA70250 Attendant ManualAugust, 03 Comdial 113System Speed Dial Record Sheet(Copy this sheet if you need more record space.)Code Line Number Code Lin

Pagina 29 - 2.4.1 EXCLUSIVE HOLD

Attendant Features114 Comdial August, 038.10 Digital Voice Announce (DVA)The Digital Voice Announce (DVA) is an optional external device. It stores p

Pagina 30 - 2.4.2 HOLD RECALLS

GCA70250 Attendant ManualAugust, 03 Comdial 1155. DIAL 10 to 43 to choose message type (see Table Of Messages on page 99 for message type list).

Pagina 31 - 2.4.3 DIRECTED HOLD

Attendant Features116 Comdial August, 03• To copy a previously recorded DVA message,1. PRESS INTERCOM.2. DIAL *#0*06.3. DIAL 3.4. DIAL 10 to

Pagina 32 - 2.5 Monitored Stations

GCA70250 Attendant ManualAugust, 03 Comdial 117* The numbers in the first column index messages within the system. (For example, enter 12 to record We

Pagina 33 - 2.6 Call Pickup

Attendant Features118 Comdial August, 03your company has several departments you might assign all group 1 messages to the sales department and all gro

Pagina 34 - Answering Calls

GCA70250 Attendant ManualAugust, 03 Comdial 119• To choose an alternate attendant’s station to receive your forwarded calls,1. PRESS INTERCOM.2. DI

Pagina 35 - MSG REPLY

GCA70250 Attendant ManualAugust, 03 Comdial 33. When the telephone is at the desired height, SELECT the closest pair of notches AND INSERT the suppor

Pagina 36 - Response Messaging

Attendant Features120 Comdial August, 03• To set the overflow transfer feature,—PRESS the installer-programmed Overflow button. If an overflow attend

Pagina 37 - 2.7.2 BLOCKING A SOHVA

GCA70250 Attendant ManualAugust, 03 Comdial 121• To establish a conference between the attendant station, a held call, and an active call,—PRESS the

Pagina 38 - 2.8 Do Not Disturb Condition

Attendant Features122 Comdial August, 03• If the line is on hold, the LCD will display On hold at xxx (xxx = line number).8.15 System ClockThe syst

Pagina 39 - ON OFF< EXIT

GCA70250 Attendant ManualAugust, 03 Comdial 1238.16 System Status LogThe system status log gives you information about the status of your system. Sta

Pagina 40 - Identification)

Attendant Features124 Comdial August, 03• To display the number of entries in the log,—DIAL # at any time.• To exit the log viewing mode,—EITHER P

Pagina 41 - CONF ARDL

GCA70250 Attendant ManualAugust, 03 Comdial 125When the installer assigns a DSS/BLF console to a station port, the system recognizes it as such and au

Pagina 42 - Ext 321 J Doe

Attendant Features126 Comdial August, 038.17.1 ACCESSING THE BUTTON LEVELSThe IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupli

Pagina 43 - • To voice announce

GCA70250 Attendant ManualAugust, 03 Comdial 127APPENDIX A FEATURE ACCESS CODESThis chart provides you with a quick reference guide of the feature dial

Pagina 44 - 3.3 Automatic Dialing

Feature Access Codes128 Comdial August, 03Call Pickup, Directed INTERCOM + *4 + extension numberCall Pickup, Group INTERCOM + #4Clear Major Alarm

Pagina 45

GCA70250 Attendant ManualAugust, 03 Comdial 129Paging, Zones 2-8 INTERCOM + 71 to 77Paging, Meet-Me INTERCOM + 78Park Orbit Retrieve INTERCOM +

Pagina 46 - • To dial the saved number

Getting Started4 Comdial August, 031.1.3 SETTING A PERSONAL RINGING TONEYou can choose one of six different ring tones for your telephone. Often, whe

Pagina 47 - Announcements (SOHVA)

Feature Access Codes130 Comdial August, 03.The following table details several unique dialing codes that are only applicable to single line proprietar

Pagina 48 - CAMP NEXT

GCA70250 Attendant ManualAugust, 03 Comdial 131APPENDIX B DISPLAY ABBREVIATIONSThis chart identifies the interactive button abbreviations that appear

Pagina 49 - August, 03 Comdial 39

Display Abbreviations132 Comdial August, 03BKSP Backspace While programming a speed dial number, backspace erases an incorrect entry.CALL Call Calls a

Pagina 50 - Camping On Options

GCA70250 Attendant ManualAugust, 03 Comdial 133DND Do Not Disturb Makes your station appear busy to other sta-tions. When chosen as a feature, stores

Pagina 51 - 3.8 Paging

Display Abbreviations134 Comdial August, 03MUSIC Background Music Turn on the background music at your station. When chosen as a fea-ture, stores a bu

Pagina 52 - Press any button

GCA70250 Attendant ManualAugust, 03 Comdial 135* Available only on 8024S.RECON Reconnect Reconnect you to a transferred call.RING Ring Tone Select dif

Pagina 53 - 3.10 Executive Override

Display Abbreviations136 Comdial August, 03Notes:

Pagina 54

GCA70250 Attendant ManaulAugust, 03 Comdial 137APPENDIX C SPEAKERPHONE CHARACTERISTICSWhen using your speakerphone, the microphone and loudspeaker are

Pagina 55 - 4. ADVANCED CALL HANDLING

Speakerphone Characteristics138 Comdial August, 03Depending on the telephone line conditions and the type of speaker-phone at the other end, it may no

Pagina 56

GCA70250 Attendant ManaulAugust, 03 Comdial 139Speakerphone User Guidelines• Both parties can not talk at the same time. You must wait for silence ou

Pagina 57 - August, 03 Comdial 47

GCA70250 Attendant ManualAugust, 03 Comdial 51.1.4 SETTING VOLUME LEVELSThe volume control on your telephone is a multipurpose control you can use to

Pagina 58 - 4.3 Call Forwarding

Speakerphone Characteristics140 Comdial August, 03• In some situations, such as when either you or the distant party are in a noisy environment, you

Pagina 59 - 24 12:35

GCA70250 Attendant ManualAugust, 03 Comdial 141APPENDIX D GLOSSARYAAccount CodeA group of numbers, up to 16 digits in length, entered by station users

Pagina 60 - NoANS CFOS NEXT

Glossary142 Comdial August, 03Automatic Route Selection (ARS)ARS allows the system to automatically select the least costly line group available to a

Pagina 61 - SAVE BKSP NEXT

GCA70250 Attendant ManualAugust, 03 Comdial 143Call TransferTransferring a call from one station to another. The transfer can be screened, i.e., you f

Pagina 62 - 4.5 Call Parking

Glossary144 Comdial August, 03Digital Voice Announcing (DVA)The DVA is a line-powered device that provides voice prompts for auto-attendant and transf

Pagina 63 - HOLD ANS

GCA70250 Attendant ManualAugust, 03 Comdial 145EE&M Tie LinesIn telephony, a separate pair of leads to your station which are used by system opera

Pagina 64 - SOHVA RECON MSG

Glossary146 Comdial August, 03KKeypadButtons 0 through 9 , * and # used for dialing.LLast Number RedialingAutomatically dialing the last number d

Pagina 65 - CL L123 J Doe Ext 321

GCA70250 Attendant ManualAugust, 03 Comdial 147NNight TransferTransferring incoming calls to a particular station(s) for off-hour answering.OOperator

Pagina 66

Glossary148 Comdial August, 03QQueueMethod by which a station user waits for an available line by dialing a code and waiting for the system to call ba

Pagina 67 - 4.7.2 QUICK TRANSFER

GCA70250 Attendant ManualAugust, 03 Comdial 149Station Message Detail Accounting (SMDA)Station message detail accounting provides a record of the inco

Pagina 68 - 1. ANSWER call

Getting Started6 Comdial August, 031.1.5 ANSWERING AND MAKING CALLSYour speakerphone is now properly configured to answer and making calls to both st

Pagina 69 - Another Station

Glossary150 Comdial August, 03UUnscreened Call TransferAllows users to transfer line or intercom calls from one station or group to another without fi

Pagina 70 - 60 Comdial August, 03

GCA70250 Attendant ManualAugust, 03 Comdial 151APPENDIX E FEATURE NETWORKING SUPPORTThe table below shows all the features available on Set 15A. It id

Pagina 71 - 5. NONVERBAL MESSAGING

Feature Networking Support152 Comdial August, 03Attendant Program-ingBoth Comdial Local NodeAuthorization Code Originating None Local NodeAuto Hold Te

Pagina 72 - Dialing Code Table

GCA70250 Attendant ManualAugust, 03 Comdial 153Call Time Originating None Across Net-workNode/Sta-tionCall Transfer Both Comdial Across Net-workNode/S

Pagina 73 - Messaging

Feature Networking Support154 Comdial August, 03DNIS (passed across the Network but must be enabled per node)Both Comdial Local (dis-play phones)NodeD

Pagina 74 - Leaving a LCD Message

GCA70250 Attendant ManualAugust, 03 Comdial 155Intercom Number-ingLocal NodeIntercom Speed Dial Last Number DialedOriginating None Across Net-workNode

Pagina 75 - Call J Doe

Feature Networking Support156 Comdial August, 03Park Orbit Terminating None Local NodePersonal Ring Tone Terminating None Local Sta-tion OnlyNode/Sta-

Pagina 76

GCA70250 Attendant ManualAugust, 03 Comdial 157SLPS—Brokers ModeBoth None LocalSLPS—Dial Saved NumberOriginating None Across Net-workSLPS—Pick Up Last

Pagina 77 - Enter Ext:

Feature Networking Support158 Comdial August, 03System Manager ProgBoth None LocalSystem Parameters Both None Local NodeTAFAS (line answer from any st

Pagina 78 - 6.2 Speed Dial Numbers

GCA70250 Attendant ManualAugust, 03 Comdial 159INDEXAAccount Codesentering for incoming calls 88entering for outgoing calls 89All Call Paging 41Ans

Pagina 79 - Dialing a Speed Number

GCA70250 Attendant ManualAugust, 03 Comdial 71.2 Understanding the Basic FunctionsYour speakerphone provides many versatile features for your use. Th

Pagina 80 - 6.3 Feature Access Codes

160 Comdial August, 03IIMIST Module 98Intercom Calls 6IST device 98LLast Number Redial 35LCD Message 102LCD Message Delivery 61LCD MESSAGE LIST

Pagina 81 - Personal Speed Dial Numbers

GCA70250 Attendant ManualAugust, 03 Comdial 161unlock your telephone 90Unscreened Call Transfers 55VVoice Announce Blocking 29Volume Control 5, 94

Pagina 82 - 6.4 LCD Feature Buttons

Notes162 Comdial August, 03Notes

Pagina 83 - CAMP CFWD NEXT

This manual has been developed by Comdial Corporation (the “Com-pany”) and is intended for the use of its customers and service personnel. The informa

Pagina 84 - 6.5 Reminder Alert

GCA70250.09 06/03 Printed in U.S.A.

Pagina 85 - 6.6 Response Message Button

Getting Started8 Comdial August, 03Impact 8024S-** LCD SpeakerphoneImpact SCS 8312S=** LCD Speakerphone

Pagina 86

GCA70250 Attendant ManualAugust, 03 Comdial 91.3 Your Speakerphone’s ButtonsHold Button (HOLD)• Places a line or intercom call on hold.• Stores pau

Pagina 87 - 7. OTHER FEATURES

This user’s guide is for the following system:DXP, DXP Plus, and FX Series Digital Communications SystemsThis user’s guide applies to the following te

Pagina 88

Getting Started10 Comdial August, 03Shift Button (SHIFT)• Allows you to access an autodial number programmed in the second tier under a DSS button. (

Pagina 89

GCA70250 Attendant ManualAugust, 03 Comdial 11Volume Control (VOLUME UP or VOLUME DOWN)• Regulates the volume of the ringer, speaker, handset, heads

Pagina 90 - 7.3 Tracker Paging System

Getting Started12 Comdial August, 031.4 Your Speakerphone’s Display LightsThe lights (LEDs) on your LCD speakerphone indicate the status of lines, fe

Pagina 91

GCA70250 Attendant ManualAugust, 03 Comdial 13Next to a fixed feature or programmable feature button:• Steady red = the feature is on.• Steady off =

Pagina 92 - 82 Comdial August, 03

Getting Started14 Comdial August, 03Above the HOLD button:• Flashing red (non-SCS Models only) = message awaits pick up.• Fluttering red = automatic

Pagina 93

GCA70250 Attendant ManualAugust, 03 Comdial 152. ANSWERING CALLS2.1 Answering Outside CallsA call that rings on an outside line sounds long, single-

Pagina 94

Answering Calls16 Comdial August, 032.2 Answering Intercom CallsAn intercom call is one that is made from one system telephone to another. Your stat

Pagina 95 - 7.5 Auxiliary Jack

GCA70250 Attendant ManualAugust, 03 Comdial 172.3 Night Transferred Calls - Line Answer From Any StationYou can use your attendant station to manuall

Pagina 96 - Line Cord

Answering Calls18 Comdial August, 032.4 Holding CallsThis feature allows you to temporarily disconnect from a current call yet retain it so that it c

Pagina 97 - ARING HDSET NEXT

GCA70250 Attendant ManualAugust, 03 Comdial 192.4.1 EXCLUSIVE HOLDExclusive hold prohibits a user from retrieving a held call at any station other th

Pagina 98 - 7.6 Account Codes

TOC-iTABLE OF CONTENTS1. Getting Started ... 11.1 Setting Up Your Speakerphone .

Pagina 99 - 7.7 Authorization Codes

Answering Calls20 Comdial August, 032.4.2 HOLD RECALLSAfter a call has been on hold for the period of time (set by the installer of your system), the

Pagina 100

GCA70250 Attendant ManualAugust, 03 Comdial 212.4.3 DIRECTED HOLDThis feature allows you to pick up the last call a user placed on hold at another st

Pagina 101

Answering Calls22 Comdial August, 032.5 Monitored StationsWhen the installer assigns the personal intercom number of one tele-phone to appear at a bu

Pagina 102 - 7.8 Dial By Name

GCA70250 Attendant ManualAugust, 03 Comdial 232.6 Call PickupIn addition to using your speakerphone’s DSS/BLF buttons to access calls, the system off

Pagina 103 - 7.9 Background Music

Answering Calls24 Comdial August, 03If you have programmed a PICK UP button on your telephone (see Feature Buttons on page 70 of this guide), you may

Pagina 104 - 7.10 Volume Control

GCA70250 Attendant ManualAugust, 03 Comdial 252.7 Receiving Subdued Off-Hook Voice Announcements (SOHVA)2.7.1 HANDLING AN INCOMING SOHVAThis feature

Pagina 105 - Volume Down

Answering Calls26 Comdial August, 03You can respond with a non-verbal response by pressing a pro-grammed button to send a message to be shown on the d

Pagina 106 - 7.11 Default Volume Control

GCA70250 Attendant ManualAugust, 03 Comdial 272.7.2 BLOCKING A SOHVAYou can also block an incoming SOHVA with the interactive buttons or by previousl

Pagina 107 - 7.13 Service Observing

Answering Calls28 Comdial August, 032.8 Do Not Disturb ConditionYou can set your telephone to a do not disturb mode using the desig-nated interactive

Pagina 108 - 7.15 IMIST Module

GCA70250 Attendant ManualAugust, 03 Comdial 29• To set a No Not Disturb condition at your telephone when a call rings at your station.1. HEAR ringin

Pagina 109 - August, 03 Comdial 99

TOC-ii3.4 Redialing ...353.4.1 Redial - Last-Dialed Number ...

Pagina 110 - 100 Comdial August, 03

Answering Calls30 Comdial August, 032.10 Caller ID (Automatic Number Identification)When installed by system programming, the Caller ID feature allow

Pagina 111 - 8. ATTENDANT FEATURES

GCA70250 Attendant ManualAugust, 03 Comdial 313. MAKING CALLS3.1 Making Outside CallsYou can manually dial a number over any telephone line you sele

Pagina 112 - 8.1.1 LCD MESSAGE EXAMPLES

Making Calls32 Comdial August, 033.2 Making Intercom CallsThere are two methods for making an intercom call. One causes the called telephone to ring

Pagina 113 - August, 03 Comdial 103

GCA70250 Attendant ManualAugust, 03 Comdial 33• To voice announce manually,1. PRESS INTERCOM.2. DIAL extension number.3. SPEAK your announcement.•

Pagina 114 - Disabling

Making Calls34 Comdial August, 033.3 Automatic DialingThis feature provides one- or two-button speed dialing using pro-grammable buttons at which you

Pagina 115 - 8.4 Mark Problem Line

GCA70250 Attendant ManualAugust, 03 Comdial 353.4 Redialing3.4.1 REDIAL - LAST-DIALED NUMBERThe system provides each station with a last number redi

Pagina 116 - 8.6 System Telephone Naming

Making Calls36 Comdial August, 03• To permanently store a number you’ve just dialed (alternate method),1. DIAL number.2. PRESS programmed SAVED NUM

Pagina 117 - Station Name Record Sheet

GCA70250 Attendant ManualAugust, 03 Comdial 373.5 Sending Subdued Off-Hook Voice Announcements (SOHVA)You can make a private voice announcement to an

Pagina 118 - 8.7 Telephone Line Naming

Making Calls38 Comdial August, 033.6 Camping On - Busy Station, Automatic CallbackAfter calling another station and encountering a busy signal or a r

Pagina 119 - Line Name Record Sheet

GCA70250 Attendant ManualAugust, 03 Comdial 39• To camp on at a station with a Do Not Disturb condition set,—SELECT CAMP. A call back will occur whe

Pagina 120 - Accounting (SMDA) Reports

TOC-iii6.3 Feature Access Codes ... 706.4 LCD Feature Buttons ...

Pagina 121

Making Calls40 Comdial August, 03• To activate call waiting when you hear a busy signal,1. 1.1. DIAL *6 (called party hears tone).2. WAIT on line

Pagina 122

GCA70250 Attendant ManualAugust, 03 Comdial 413.8 PagingYour system provides an all-call or a zone page feature that you access by dialing special co

Pagina 123 - August, 03 Comdial 113

Making Calls42 Comdial August, 03• To reply to a Meet-Me page,1. LIFT handset of nearest telephone.2. PRESS INTERCOM.3. DIAL 78.4. MEET paging p

Pagina 124

GCA70250 Attendant ManualAugust, 03 Comdial 43• To identify the station that occupies a busy line,1. PRESS DSS/BLF button for busy line.2. READ you

Pagina 125

Making Calls44 Comdial August, 03• To override an in-progress call at another telephone,1. MAKE intercom call AND HEAR a busy signal.2. DIAL *03 (

Pagina 126

GCA70250 Attendant ManualAugust, 03 Comdial 454. ADVANCED CALL HANDLING4.1 Waiting For A Line (Queuing)If all the lines in a line group are busy, yo

Pagina 127

Advanced Call Handling46 Comdial August, 034.2 ConferencingWhen your telephone is joined together with several other telephones on the same call, the

Pagina 128

GCA70250 Attendant ManualAugust, 03 Comdial 47If you are involved in a conference call with two outside lines, you can drop out of this established co

Pagina 129 - 8.13 Overflow Transfer

Advanced Call Handling48 Comdial August, 034.3 Call ForwardingYou can forward the calls that normally ring at your telephone to another telephone for

Pagina 130

GCA70250 Attendant ManualAugust, 03 Comdial 496. DIAL extension number of telephone to receive your forwarded calls.7. PRESS SPEAKER to end. Displa

Pagina 131

TOC-iv8.12 Call Transfer - Attendant Calls To The Alternate Attendant Telephone 1188.13 Overflow Transfer ...

Pagina 132 - 8.15 System Clock

Advanced Call Handling50 Comdial August, 034.4 Call Forward Outside System (CFOS)The Call Forward Outside System (CFOS)* feature allows you to forwar

Pagina 133 - 8.16 System Status Log

GCA70250 Attendant ManualAugust, 03 Comdial 517. CHOOSE a type of CFOS and SELECT the desired interactive button (to switch the type of CFOS you wish

Pagina 134

Advanced Call Handling52 Comdial August, 03* Comdial has taken reasonable steps in the design of all product features, including CFOS, which protect

Pagina 135 - August, 03 Comdial 125

GCA70250 Attendant ManualAugust, 03 Comdial 533. DIAL code for orbit (910 to 999 for orbit 10–99), OR PRESS pro-grammed PARK button.4.5.2 HANDLING

Pagina 136 - Level access buttons

Advanced Call Handling54 Comdial August, 034.6 Call Transferring4.6.1 SCREENED CALL TRANSFERSYou can answer a call at your LCD speakerphone and tran

Pagina 137 - APPENDIX A FEATURE ACCESS

GCA70250 Attendant ManualAugust, 03 Comdial 55• If the intercom party does not answer their telephone when ringing, take one of the following steps:1

Pagina 138 - 128 Comdial August, 03

Advanced Call Handling56 Comdial August, 03• If an unscreened transfer call is not answered and recalls to your telephone, you can take one of the fo

Pagina 139 - August, 03 Comdial 129

GCA70250 Attendant ManualAugust, 03 Comdial 574.7.2 QUICK TRANSFERWhen the installer programs the quick transfer method on your tele-phone, you can d

Pagina 140 - 130 Comdial August, 03

Advanced Call Handling58 Comdial August, 03• To do a quick unscreened transfer,1. ANSWER call.2. DIAL intercom number for transfer location.3. HAN

Pagina 141 - ABBREVIATIONS

GCA70250 Attendant ManualAugust, 03 Comdial 594.8 Diverting All Incoming Calls To Another StationCall diverting permits you to send an incoming call

Pagina 142 - 132 Comdial August, 03

GCA70281 August, 03 Comdial iABOUT THIS BOOKAs a system attendant, you must be familiar with the operation of your individual station and the entire

Pagina 143 - August, 03 Comdial 133

Advanced Call Handling60 Comdial August, 03Notes:

Pagina 144 - 134 Comdial August, 03

GCA70250 Attendant ManualAugust, 03 Comdial 615. NONVERBAL MESSAGING5.1 LCD Message DeliveryYou can set standard and system supplied custom display

Pagina 145 - * Available only on 8024S

Nonverbal Messaging62 Comdial August, 03Dialing Code TableCharacterDialing CodeCharacterDialing Code1 01 8 082 02 9 093 03 0 004 04 space 125 05 – 156

Pagina 146 - 136 Comdial August, 03

GCA70250 Attendant ManualAugust, 03 Comdial 635.2 Message Waiting Light and MessagingA special feature access code allows you to control the message

Pagina 147 - CHARACTERISTICS

Nonverbal Messaging64 Comdial August, 03Installers can take programming action to enable or disable the stutter intercom dial tone received at a stati

Pagina 148 - 138 Comdial August, 03

GCA70250 Attendant ManualAugust, 03 Comdial 65• To receive a message at an alerted station,1. OBSERVE flashing message waiting light and the LCD mes

Pagina 149 - Speakerphone User Guidelines

Nonverbal Messaging66 Comdial August, 03• To send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone,1.

Pagina 150 - 140 Comdial August, 03

GCA70250 Attendant ManualAugust, 03 Comdial 676. PROGRAMMING6.1 DSS NumbersStoring another stations extension number at a DSS/BLF program-mable loca

Pagina 151 - APPENDIX D GLOSSARY

Programming68 Comdial August, 036.2 Speed Dial NumbersStation speed dialing is a feature that lets you dial lengthy numbers using one or two buttons,

Pagina 152 - 142 Comdial August, 03

GCA70250 Attendant ManualAugust, 03 Comdial 695. CHOOSE your speed dial route from the following list:• PRESS line button to select outside line,•

Pagina 153 - August, 03 Comdial 143

ii Comdial August, 03Following the advanced feature descriptions are two reference tables that provide a summary and reference of features.Appendix A

Pagina 154 - 144 Comdial August, 03

Programming70 Comdial August, 036.3 Feature Access CodesIn addition to the system features that you program using the inter-active buttons, you can p

Pagina 155 - August, 03 Comdial 145

GCA70250 Attendant ManualAugust, 03 Comdial 71As you program numbers, fill in the identification strips on your tele-phone as well as these tables.Spe

Pagina 156 - 146 Comdial August, 03

Programming72 Comdial August, 036.4 LCD Feature ButtonsYou can create feature access buttons to make operation easier. To do this, use the interactiv

Pagina 157 - August, 03 Comdial 147

GCA70250 Attendant ManualAugust, 03 Comdial 73Headset (HDSET)—enables headset operation through the auxiliary jack.Music Button (MUSIC)—allows you to

Pagina 158 - 148 Comdial August, 03

Programming74 Comdial August, 036. RESPOND to any menu prompts associated with feature (see example for Pickup).7. PRESS programmable button for sto

Pagina 159 - August, 03 Comdial 149

GCA70250 Attendant ManualAugust, 03 Comdial 758. SELECT SAVE.9. PRESS SPEAKER to quit.When an alert sounds at the set time, you hear four short ton

Pagina 160 - 150 Comdial August, 03

Programming76 Comdial August, 03• To store a fixed RESPONSE MESSAGE button (delivers the same message each time it is pressed),1. PRESS INTERCOM.2.

Pagina 161 - NETWORKING SUPPORT

GCA70250 Attendant ManualAugust, 03 Comdial 777. OTHER FEATURES7.1 Line GroupsSome systems have telephone lines arranged into line groups that may b

Pagina 162 - 152 Comdial August, 03

Other Features78 Comdial August, 03The feature cycle is timed and does not have busy and ring-no-answer detection circuitry. Because of this, if you

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GCA70250 Attendant ManualAugust, 03 Comdial 79• To scroll through numbers in your redial queue if your telephone is currently idle,1. SELECT ARDL O

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GCA70281 August, 03 Comdial iiiThe system also provides capabilities for either a local stand-alone system or a system-to-system network. System-to-

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Other Features80 Comdial August, 037.3 Tracker Paging SystemWhen installed with your system, the Tracker Paging System option allows you to send call

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GCA70250 Attendant ManualAugust, 03 Comdial 81• To track a called party without first calling them,1. PRESS INTERCOM AND DIAL *8.2. DIAL extension

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Other Features82 Comdial August, 037.4 Direct Inward System Access (DISA)The Direct Inward System Access (DISA)* feature allows you to call into the

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GCA70250 Attendant ManualAugust, 03 Comdial 83Some systems provide voice prompts to DISA callers and other systems do not. If you encounter voice prom

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Other Features84 Comdial August, 03• To make a DISA call to use system features,1. DIAL number for DISA line (listen for voice prompt if available),

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GCA70250 Attendant ManualAugust, 03 Comdial 857.5 Auxiliary JackThe auxiliary jack provides an interface for a headset, a tape recorder, an external

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Other Features86 Comdial August, 03• The pager mode allows an external paging device to sound all voice announcements (all-call, zone paging, voice a

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GCA70250 Attendant ManualAugust, 03 Comdial 87• Program the enable/disable buttons (at any blank programmable button location) as follows:1. SELECT

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Other Features88 Comdial August, 03• To disable an auxiliary mode,—SELECT enable/disable button. Light associated with button will turn off and displ

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GCA70250 Attendant ManualAugust, 03 Comdial 893. DIAL account code. Your telephone automatically returns to the call after you’ve dialed the complete

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